Knowledgebase Categories

• Wonderschool 1.0 Support

  Wonderschool 1.0: Account Basics

  • Wonderschool 1.0 vs. 2.0: Which platform am I using?
  • Guidance on your Wonderschool Dashboard
  • How to Change Your Preferred Language Settings
  • How to Update My Program Information
  • How to Add Another User to Your Wonderschool Account
  • How to Add Your Bank Account for Online Billing

  See all 7 articles

  Wonderschool 1.0: My Wonderschool Website

  • Tips on How to Personalize Your Website
  • Achievement Badges for Providers
  • How to Edit Your Website
  • How to Display Tuition on Your Website
  • How to Update Your Program Availability Status
  • How to Add a Link to Another Website

  Wonderschool 1.0: Managing Enrollments

  • How to Send Messages to Families in the Dashboard
  • How to Set Your Program Capacity Goals
  • How to Set Your Enrollment Fee
  • How to Edit Your Parent Handbook
  • How to Enroll a Family on Subsidized Care
  • How to Invite Existing Families to Wonderschool

  See all 11 articles

  Wonderschool 1.0: Online Billing

  • Payments FAQs for Directors
  • Adding Your Bank Account (Video)
  • Why do you need personal information to verify my program's billing account?
  • How to Add and Edit Tuition Rates
  • Setting Up Tuition Rates (Video)
  • How to Set Your Enrollment Fee

  See all 16 articles

  Wonderschool 1.0: Tours and Interested Families

  • Adding an Interested Family in the App
  • Messaging Interested Parents in the Wonderschool App
  • Setting up Your Tour Calendar on the App
  • Managing Tours and Tour Availability

  Wonderschool 1.0: The Wonderschool App

  • Log into the Wonderschool App
  • How to Change Your Language Settings
  • Wonderschool-Recommended Devices
  • Types of Activity Updates
  • How to Send Daily Updates with the Wonderschool App
  • How to Check in/Check Out a Student

  See all 11 articles

  Wonderschool 1.0: Admin Management

  • How to Download Attendance Reports
  • How Does Wonderschool Help Me with Taxes?
  • Parent Care Check Ins: What They Are & How Do They Benefit Me?
  • Employee Offer Letter Template

  Wonderschool 1.0: Resources & Professional Development

  • Provider Perks!
  • Recorded Trainings
  • Online ECE Courses
  • Join Our Online Community of Providers!
  • How to Use the Wonderschool Slack Channel
  • How to Work Effectively When Your Own Child is Present

  See all 7 articles

  Wonderschool 1.0: Health and Safety

  • How does Wonderschool 1.0 keep my information secure?
  • Immunization Requirements for Children in Your Care (California)
  • How to Run Disaster Drills

  Wonderschool 1.0: Licensing Information

  • Wonderschool Policy on Licensing Violations
  • Who Needs Criminal Record Clearance in My Program?

• Wonderschool 1.0 Help Videos

  Overview Videos

  • Parent Experience: When Existing Families Join Wonderschool (Video)
  • ECE Resources (Video)
  • Overview: Using Wonderschool Billing (Video)
  • Overview of Your Dashboard (Video)
  • Updating Your Account Settings (Video)
  • Parent Care Check In Surveys (Video)

  See all 8 articles

  How-To Videos: Enrollments

  • Adding Current Students to Wonderschool (Video)
  • Setting Enrollment Goals (Video)
  • Adding Enrollment Documents and Editing Your Parent Handbook (Video)
  • Inviting Brand New Families to Wonderschool (Video)
  • Downloading Attendance Reports (Video)

  How-To Videos: My Website

  • Building and Editing Your Wonderschool Website (Video)
  • Uploading a Profile Photo (Video)
  • Updating Availability (Video)

  How-To Videos: Marketing and Tours

  • Adding an Interested Family (Video)
  • Creating and Publishing Events (Video)
  • Setting Up Tours (Video)
  • Sending Broadcast Messages (Video)

  How-To Videos: The Wonderschool App

  • Downloading the Wonderschool App (Video)
  • Posting Updates in the App (Video)
  • Using Check In / Check Out (Video)
  • Sending Messages in the App (Video)
  • Viewing Attendance Logs and Signatures (Video)
  • Make-a-Wish in the App (Video)

  Videos en Español

  • Descripcion general de tablero
  • Descarga de informes de gastos
  • Seguimientos de gastos

• Wonderschool 2.0 Support

  Wonderschool 2.0: Support Videos

  • Migration from Wonderschool 1.0 to Wonderschool 2.0 (Video)
  • Adding Your Deposit Account in Wonderschool 2.0 (Video)
  • Creating a One-Time Invoice in Wonderschool 2.0 (Video)
  • Creating a Recurring Billing Plan in Wonderschool 2.0 (Video)
  • Parent Experience: Paying Invoices through Wonderschool 2.0 (Video)
  • How to Upload Documents in Wonderschool 2.0 (Video)

  Wonderschool 2.0: Account Basics

  • Wonderschool 1.0 vs. 2.0: Which platform am I using?
  • Logging into Your Wonderschool 2.0 Account
  • Updating Your Profile Photo in Wonderschool 2.0
  • How to Reset Your Password in Wonderschool 2.0

  Wonderschool 2.0: Setting Up Your Account

  • How does Wonderschool 2.0 keep my information secure?
  • Adding Students to Wonderschool 2.0
  • Adding Teachers to Wonderschool 2.0
  • I work at a program that uses Wonderschool 2.0. How do I join their account?
  • Adding Classrooms to Wonderschool 2.0

  Wonderschool 2.0: Enrollments and Student Information

  • Adding Individual Students to Wonderschool 2.0
  • Bulk Importing Students to CCMS 2.0
  • Inviting Parents to Wonderschool 2.0
  • How to Upload Documents in Wonderschool 2.0

  Wonderschool 2.0: Billing Support

  • How to Add Your Bank Account in Wonderschool 2.0
  • Quick Pay on Wonderschool 2.0
  • How to Set Up Invoices in Wonderschool 2.0
  • Understanding Invoice Statuses in Wonderschool 2.0
  • How can I tell if an invoice has been paid in Wonderschool 2.0 via Stripe?
  • How to Update an Invoice Status in Wonderschool 2.0

  See all 11 articles

  Wonderschool 2.0: Using the Mobile App

  • Using Messaging on the Wonderschool 2.0 App
  • Wonderschool 2.0 Recommended Devices
  • Downloading and Logging into the Wonderschool 2.0 App
  • How to Find Your Program's QR Code in Wonderschool 2.0
  • Checking in/out Students with the Wonderschool 2.0 App
  • Posting Activities in the Wonderschool 2.0 App

  See all 9 articles

  Wonderschool 2.0: Your Program Website

  • Achievement Badges
  • Editing Your Website in Wonderschool 2.0
  • Updating Tuition Rates through Wonderschool 2.0
  • Managing Tours through Wonderschool 2.0

  Wonderschool 2.0: Parent Experience

  • Using Messaging on the Wonderschool 2.0 App for Parents
  • What happens when a parent is invited to Wonderschool 2.0?
  • How can parents download the Wonderschool 2.0 app?
  • How can parents view their child's activity logs in the Wonderschool 2.0 app?
  • How can parents check in/check out their children using the Wonderschool 2.0 app?
  • How can a parent add a payment method to their Wonderschool account?

  See all 7 articles

  Wonderschool 2.0: Provider Resources

  • Access our Curriculum Corner!
  • Provider Perks!
  • Online ECE Courses
  • Recorded Trainings
  • Join Our Online Community of Providers!

• I'm starting a brand new program

  How to Get Your License

  • License Application (California)
  • License Application (New York)
  • Immunization Requirements
  • How to Get Landlord Consent (California)
  • How to Get or Transfer Criminal Record Clearance [fingerprinting] (California)
  • How to Get or Transfer a Criminal Record Exemption (California)

  Setting Up Your Business Operations

  • Business 101
  • How to Obtain an Employee Identification Number (EIN)
  • How to Set Your Pricing
  • How to Choose Age Ranges for Your Program
  • How to Choose Weekly Schedule Options
  • Medication Policies - Info and Suggested Language

  See all 7 articles

  Preparing Your Child Care Environment

  • Environment 101
  • Considerations for Setting Up Program and Environment by Age
  • Setting Up Play and Learning Centers
  • Childproofing Your Home
  • Prepare Your Emergency Backpack
  • Comparisons of Montessori, Reggio Emilia and Waldorf Models

  See all 7 articles

  How to Hire Assistants

  • How to Write a Job Description
  • How to Interview Candidates
  • Offer Letter Template

  Gathering Enrollments

  • Creating a Successful Website
  • About Different Types of Open Houses and Events
  • How to Market Your Open House on Facebook and Nextdoor

  Enrolling Children

  • Articles for Parents on Starting Child Care
  • How the Enrollment Process Works
  • Enrollment Invitation FAQs
  • What to Do if a Child Doesn't Have Required Immunizations
  • What You Need to Do After a Parent Completes their Child's Enrollment
  • How to Change a Child's Schedule, Start Date, or Tuition

  Intro to Your Program Dashboard

  • Guidance on Your Wonderschool Dashboard
  • How to Create and Edit Your Parent Handbook
  • How to Add Your Bank Account for Online Billing
  • How to Optimize Your Website to Get More Tours
  • What do the Statuses on My Interested Page Mean?
  • How to Set Your Program Age Ranges

  See all 13 articles

  Information on Subsidized Care

  • How to Determine Reimbursement Rate, Family Fee, and Program Fee Amounts (California)
  • How to Join a Resource and Referral Agency (California)

• Enrollments Launch Kit for Providers

  Enrollments Launch Kit: Overview

  • How to use the Enrollments Launch Kit
  • Cómo usar la guía de lanzamiento de inscripciones

  Enrollments Launch Kit: Website

  • Wonderschool Website
  • Sitio web de Wonderschool

  Enrollments Launch Kit: Tours

  • Tours Overview
  • Before, During, and After Tours
  • Descripción general de los recorridos
  • Antes, durante y después de los recorridos

  Enrollments Launch Kit: Events

  • Events
  • After Events: Next Steps
  • Eventos
  • Después de los eventos: próximos pasos

  Enrollments Launch Kit: Social Media

  • Social Media 101
  • Redes sociales

  Enrollments Launch Kit: Parent Referrals

  • Word of Mouth & Referrals
  • Referencias familiares

  Enrollments Launch Kit: Templates and Printables

  • Templates & Printables
  • Plantillas e imprimibles

  Enrollments Launch Kit: How to Convert Interests into Enrollments

  • Routines to Convert Interests into Enrollments
  • Rutinas para convertir intereses en matrículas

• Curriculum Corner

  English Articles

  • Check out Wonderschool's Curriculum Corner!

  ¡Lecciones en español!

  • Jugando afuera
  • Tiempo de elección
  • La hora de comer
  • Rincón curricular

• ¡Wonderschool 1.0 en Español!

  Basicos de su cuenta de Wonderschool 1.0

  • ¡Beneficios para proveedores!
  • Cómo editar el manual de su programa
  • Cómo invitar a familias existentes a Wonderschool
  • Orientación sobre su panel de Wonderschool

  Inscripciones en Wonderschool 1.0

  • Revisiones médicas: ¿Qué son y en qué me benefician?
  • Cómo Organizar un Recorrido
  • Cómo agregar un segundo padre a su perfil de Wonderschool
  • Inscribir a una familia en cuidado subsidiado
  • Envío de una invitación de inscripción a una familia nueva

  Pagos y más en Wonderschool 1.0

  • Cómo agregar su cuenta bancaria para la facturación en línea
  • Inscribir a una familia en cuidado subsidiado
  • Cómo invitar a familias existentes a Wonderschool
  • Editar y Ver sus matrículas

  El Wonderschool 1.0 App

  • Descarga la App Wonderschool
  • Actualizaciones diarias con la App Wonderschool
  • Administre la asistencia de los estudiantes con Check-in/Check-out sin contacto

  Su Sitio Web en Wonderschool 1.0

  • Ejemplos de Horarios Diarios
  • Ejemplos de Biografías de Proveedores
  • Ejemplos de descripciones de ubicación del programa
  • Ejemplos de declaraciones "Sobre nosotros"
  • Ejemplos de filosofías del programa
  • Editar los conceptos básicos de su sitio web

  See all 10 articles

  Videos en Español para Wonderschool 1.0

  • Videos para ayuda

• ¡Wonderschool 2.0 en Español!

  Videos de Wonderschool 2.0

  • Migración de Wonderschool 1.0 a Wonderschool 2.0

  Basicos de su cuenta de Wonderschool 2.0

  • Trabajo en un programa que usa Wonderschool 2.0. ¿Cómo me uno a su cuenta?
  • Iniciar sesión en su cuenta Wonderschool 2.0
  • Cómo restablecer su contraseña en Wonderschool 2.0
  • Wonderschool 1.0 vs. 2.0: ¿Qué plataforma estoy usando?
  • ¿Cómo Wonderschool 2.0 mantiene segura mi información?
  • Agregar salones a su cuenta de Wonderschool 2.0

  See all 8 articles

  El Wonderschool 2.0 App

  • Descarga e inicio de sesión en la aplicación Wonderschool 2.0
  • Usando el check in en Wonderschool 2.0
  • Cómo encontrar el código QR de su programa en Wonderschool 2.0
  • Uso de números PIN para registrarse en la aplicación Wonderschool 2.0
  • Como encontrar números PIN en Wonderschool
  • Publicación de actividades en la aplicación Wonderschool 2.0

  Inscripciones en Wonderschool 2.0

  • Agregar estudiantes a Wonderschool 2.0
  • Ejemplo del manual para padres
  • Cómo cargar documentos en Wonderschool 2.0
  • Importar varios estudiantes a Wonderschool 2.0
  • ¿Qué paso cuando se invita a un padre a Wonderschool 2.0?
  • Invitar a los padres a Wonderschool 2.0

  Pagos y más en Wonderschool 2.0

  • Cómo agregar tu cuenta bancaria en Wonderschool 2.0
  • ¿Por qué necesita información personal para verificar mi cuenta bancaria?
  • Quick Pay en Wonderschool 2.0
  • Asegurarse de que el pago automático esté configurado para los padres en Wonderschool 2.0
  • Edite la configuración de pago automático en Wonderschool 2.0
  • Cómo configurar facturas en Wonderschool 2.0

  See all 11 articles

  Sitio Web en Wonderschool 2.0

  • Comprender las secciones de su sitio web
  • Edición de su sitio web en Wonderschool 2.0
  • Consejos sobre cómo personalizar su sitio web
  • Cómo optimizar su sitio web para obtener más recorridos
  • Actualización de su foto de perfil en Wonderschool 2.0
  • Filosofías de aprendizaje

  Wonderschool 2.0 para padres

  • ¿Cómo puede un padre agregar un método de pago a su cuenta de Wonderschool?
  • ¿Cómo pueden los padres ver los registros de actividad de sus hijos en la aplicación Wonderschool 2.0?
  • ¿Cómo pueden los padres descargar la aplicación Wonderschool 2.0?
  • Gestión de recorridos a través de Wonderschool 2.0
  • Visualización de registros de actividades y actualidades en Wonderschool 2.0
  • Usando Check In/Out en Wonderschool 2.0

  See all 8 articles

  Otros recursos para proveedores

  • Revisiones médicas: ¿Qué son y en qué me benefician?
  • Cómo usar el canal Slack de Wonderschool
  • Únase a nuestra comunidad en línea de proveedores
  • ¡Beneficios para proveedores!

• I'm a Wonderschool parent

  Finding a Wonderschool

  • Applying to Enroll in a Wonderschool Program
  • Reviewing, Comparing, and Touring Wonderschool Programs

  Being Enrolled in a Wonderschool

  • Payment FAQs for Parents
  • Accepting an Enrollment Invitation for Your Child
  • How to Access and Sign the Parent Handbook
  • Providing Your Child's Enrollment Documents
  • How to Add Another Parent to Your Account
  • Combining PDFs to Upload Your Child's Immunization Records

  See all 7 articles

  Wonderschool 1.0 for Parents

  • Downloading the Wonderschool 1.0 App
  • Logging into the Wonderschool App as a Parent
  • How to Add a Payment Method (Wonderschool 1.0)
  • How to Change Your Credit Card on File in Wonderschool 1.0
  • Manually Add Your Bank Account with Micro Deposits
  • Reviewing Invoices and Payment Details

  Wonderschool 2.0 for Parents

  • My child care program uses Wonderschool 2.0. How do I join them?
  • Downloading the Wonderschool 2.0 App
  • Using Check In/Check Out in Wonderschool 2.0
  • Viewing Activity Logs in Wonderschool 2.0
  • How to Add a Payment Method (Wonderschool 2.0)
  • Viewing and Paying Your Invoices in the Wonderschool 2.0 App

  Subsidized Care

  • What will I Pay for Subsidized Care?