Sending a mass message (Note) to all parents

Want all of your parents to see your latest updates? Find out how to send a note and how parents will see it in their Wonderschool App.

 

What is a Note?

A Note is similar to a bulletin that can be "sent" from a provider to multiple parents at one time. It is not a message (and will not show up as a new message), but it will display on the child's activity feed. Parents can turn on Push Notifications to inform them when a Note is posted. 

 

When should I use a Note?

Typically, Providers will use Notes to send mass messages (e.g. School is closed this morning) or if they want to post something on a specific child's feed without making it a direct message for comment.

How to send a Note

1. Select Activities from the bottom navigation.
2. Under Activities, tap the Note icon.
3. Select the student(s) to should receive a Note
4. Adjust the date or time and type your message. Click Save and it will appear on the child's activity feed instantly.

FAQ

What does this actually look like? I'm a visual person.

No problem - take a look here at our demo video to see exactly where to add a Note and what it looks like on the activity feed.

I'm afraid parents won't see this. Is there a way to ensure that they get these messages?

Under settings, Parents can enable Push Notifications specifically for Notes, which will help them see whenever you add a Note to their child's feed.