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Account Setup, Licensing & Compliance
Program Types & Licensing Guidance
Tax Reporting & Compliance Support
- When You Will Receive a 1099 from Wonderschool
- Where to Find Your 1099 in Stripe
License Verification & Record Keeping
- How to Verify Your Childcare License and Keep Records Up to Date with Wonderschool
Wonderschool 2.0: Account Basics
Parent Communication & Family Management
Adding & Managing Families
- Understanding Revenue Share and Referrals
Invitations, Invoices & Payments
Tuition Viewing & Online Payment Issues
- How Can Parents View Tuition and Pay Online Without Issues?
- How Parents Can Manually Add a Bank Account Not Listed in Wonderschool's Payment System
Sending Updates & Messaging
- How Wonderschool matches families to your program
- How to Send Updates and Newsletters to Enrolled Parents Using Wonderschool
Product Functionality & App Support
App Crashes & Data Syncing
- Troubleshooting: Stuck Loading Screen When Paying First Invoice (mobile App)
Messaging & Notifications
- How to Set Up Notifications in Wonderschool
Program Setup, Website & Enrollment Marketing
Tour Requests & Parent Search Experience
- Managing Tours with the Updated Tours Page
Website & Profile Management
Marketing & Visibility
- Reviews of Wonderschool providers
Billing, Payments & Finance
Setting up Billing
- Understanding Subsidy Payments on Wonderschool
Payment Processing & Payouts
- Payment Processing Fees
- What to Do When a Parent's Payment Fails
Enrollments Launch Kit for Providers
Overview
Building or Editing your Wonderschool Website
- Wonderschool Website
- Sitio web de Wonderschool
Tours
Events
- Events
- Eventos
Social Media
- Social Media 101
- Redes sociales
Parent Referrals
- Word of Mouth & Referrals
- Referencias familiares
Templates and Printables
- Templates & Printables
- Plantillas e imprimibles
How to Convert Interests into Enrollments
- Routines to Convert Interests into Enrollments
- Rutinas para convertir intereses en matrículas
I'm starting a brand new program
Setting Up Your Business Operations
Preparing Your Child Care Environment
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How to Hire Assistants
Gathering Enrollments
- About Different Types of Open Houses and Events
Enrolling Children
- Articles for Parents on Starting Child Care
- What to Do if a Child Doesn't Have Required Immunizations
Intro to Your Program Dashboard
Wonderschool Support
Wonderschool 2.0: CACFP Food Program
- Working with the CACFP Food Program
Wonderschool 2.0: Support Videos
See all 8 articles
Wonderschool 2.0: Setting Up Your Account
See all 8 articles
Wonderschool 2.0: Enrollments and Student/Parent Information
See all 9 articles
Wonderschool 2.0: Billing Support
See all 16 articles
Wonderschool 2.0: Using the Mobile App
See all 13 articles
Wonderschool 2.0: Your Program Website
See all 7 articles
Wonderschool 2.0: Reports
- Staff Timesheets
Wonderschool 2.0: Parent Experience
See all 9 articles
Wonderschool 2.0: My Wonderschool Website
Wonderschool 2.0: Provider Resources
See all 7 articles
¡Wonderschool en Español!
Videos de Wonderschool 2.0
See all 10 articles
Basicos de su cuenta de Wonderschool 2.0
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El Wonderschool 2.0 App
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Inscripciones en Wonderschool 2.0
Pagos y más en Wonderschool 2.0
See all 11 articles
Sitio Web en Wonderschool 2.0
See all 7 articles
¡Lecciones en español!
Wonderschool 2.0 para padres
See all 8 articles
Otros recursos para proveedores
I'm a Wonderschool parent
Finding a Wonderschool
- How to Search for Childcare Programs on Wonderschool
- Applying to Enroll in a Wonderschool Program
Being Enrolled in a Wonderschool
- Payment FAQs for Parents
- How to Add Another Parent to Your Account
Wonderschool 2.0 for Parents
See all 7 articles
Subsidized Care
- What will I Pay for Subsidized Care?

Popular Articles

Managing Tours with the Updated Tours Page

We’ve updated the provider tour page to make it easier to manage all your tour requests, confirmed visits, and availability in one place. 1. What’s new on the tour page? One consolidated page for R...
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Payment Processing Fees

What Are Payment Processing Fees?Payment processing fees are standard charges applied to financial transactions, such as payments made via credit or debit card or ACH (Automated Clearing House) ban...
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Working with the CACFP Food Program

Learn how to record meals, plan menus, and generate reports. What is the CACFP? The Child and Adult Care Food Program (CACFP) is a federal program that provides reimbursements for nutritious meals ...
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How does Wonderschool keep my information secure?

Wonderschool websites use the latest and most secure encryption to ensure all communications over the Internet are protected. You can see that this encryption is taking place when you see the lock ...
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Viewing Family and Contacts Page

This page (Under School Management > Family and Contacts) allows admins (org admin and location admin) to have a holistic view of their families and contacts in one page. The page is organized by ...
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Setting Up Invoices

If you prefer to watch a video tutorial on how to set up invoices for students, watch these videos here: 2.0 Billing Support VideosIn order to set up invoice for students in Wonderschool, you need ...
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Wonderschool Recommended Devices

Let's talk tech! The recommended device list below helps directors select tablets fortheir programs that will work best with the Wonderschool app. We suggest using a tablet with an iOS (Apple) or A...
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Managing Interested Families

OverviewThe Interested Families list helps providers track and manage families who have shown interest in their program. Families appear here when they contact you, request or attend a tour, or app...
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Sharing Yearly Tax Statements with Parents

OverviewWonderschool makes it easy for parents to access yearly payment statements directly from their Parent Portal. These statements are commonly used by families for tax filing, dependent care F...
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