As the provider, you do have the ability to update an invoice status to "Paid(O)", "Void", or "Uncollectible". To learn more about invoice statuses, check out this article here: Understanding Invoice Statuses in Wonderschool 2.0
To update an invoice status manually, follow the below steps.
- In your dashboard, click on "Invoices" on the left side menu.
- Click on the invoice you want to update.
- In the pop up side window, select "Actions".
- Choose the status you'd like to apply to the invoice and add any notes you'd like to include.
- Click "Update status".
- The status will update automatically.
If you need help updating an invoice status, please reach out to our support team at firstname.lastname@example.org.