How can I tell if an invoice has been paid in Wonderschool 2.0 via Stripe?
Stripe is our payment processing system that all parents who are using online billing are using to pay invoices online with Wonderschool.
For parents who use bank accounts to pay their invoices, it can be a slower process for the funds to be released from their bank account and then deposited to a provider. In order to see where an invoice is in term of processing, providers can check the Stripe page.
When providers click the "PDF" link, they will download a copy of the invoice that was emailed to the parent.
When providers click "Stripe direct link", they will see the Stripe page that shows if they invoice has been paid by the parent, or if it still remains unpaid. A paid invoice will show the following page:
An invoice that is processing due to waiting for the parent's bank to release the funds will show the follow page when clicking the "Stripe direct link":
Finally, an invoice that has not been paid yet and is still open will show the below page when clicking the "Stripe direct link":
Providers can email the Stripe link to parents to reshare the invoice. The parent will need to pay the invoice by entering in a payment method. To get the parent on autopay, you can read this article here.
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